Frequently Asked Questions
Everything you need to know about STING performance gear and services.
How do I determine the correct size for my boxing gloves?
Sizing depends on your body weight and the type of training. Generally, 10oz-12oz gloves are used for bag work, while 14oz-16oz are recommended for sparring. Check our detailed Size Guide on each product page for specific measurements.
What is the standard shipping timeframe for orders?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Are STING products covered by a warranty?
Yes, all STING equipment comes with a 6-month manufacturer's warranty against material defects and craftsmanship. This does not cover normal wear and tear from regular high-intensity training.
What is your return and exchange policy?
We offer a 30-day return policy for items in original, unused condition with all tags attached. If you need a different size or model, simply initiate an exchange through our online returns portal.
How should I clean and maintain my sports equipment?
To prolong the life of your gear, wipe down surfaces with a damp cloth after each use and allow them to air dry completely. Avoid direct sunlight and never submerge leather products in water.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for eligible regions.